SHIPPING POLICY 

USA - We're happy to offer Free Standard Shipping on orders over $100 USD! Orders may ship in multiple packages from multiple locations. (*Portland, Oregon Warehouse or Puerto Vallarta Mexico Studios) 

If Standard Shipping is selected, your order may ship via a variety of carriers. Some UPS orders may be delivered by the Postal Service. Your Shipping Confirmation email will provide you with a tracking link.

Express and Overnight Delivery Shipping - Orders placed after 1 PM EST will not ship until the next business day. Orders shipped to PO boxes, APO/FPO, Alaska, Hawaii and US territories cannot be expedited.

 

When will my order arrive?

  • Please allow 3 business days for your order to process prior to shipment
  • Please allow 5-7 days Standard Shipping transit time for your order to be delivered *when shipping from US Warehouse
  • Please allow up to 30 business days Standard Shipping transit time for your order to be delivered *when shipping from our Mexico studios. 

*If you have any questions at all about transit times or your order is time sensitive, please reach out to us at ericamareedesigns@gmail.com. We are ready to help you the best we can!

International Shipping

International customers are responsible for all custom paperwork or duty fees within their own countries. We typically declare packages at $5-$10 values to avoid any additional import taxes. If you need us to make other accommodations, please leave a note at checkout or email us at ericamareedesigns@gmail.com

 

RETURNS / EXCHANGES

I want you to be 100% satisfied with your handmade purchase from Erica Maree. If for any reason you are not happy with your item I will gladly arrange a credit-exchange. 

Exchanges are accepted within 7 days of delivered shipment.
Return shipping is the responsibility of the customer and must include a tracking number for delivery verifications.

Lost or damaged items are not the responsibility of the Erica Maree shop.

Extra fee's:
For Exchanges: No extra fee is applied for re-stocking but the cost for shipping an item will be charged before shipping again.
Cancellation fee:
A cancellation fee of $2.99 will be applied when the cancellation is required to cover processing labor.